A corporate travel agency may help a company manage its travel programme more efficiently and provide its employees with a hassle-free booking experience.
It may also assist companies save money by offering special discounts on hotel, transport, and other services via its wide network.
But how can you choose a business travel firm that can meet your requirements? Some advice will be given in this blog article. Continue reading!
What exactly is a business travel agency?
A corporate travel agency or travel management organization is a service provider that organizes business travel.
They ensure that your workers’ travel is trouble-free and provide them with customer assistance around the clock.
In most situations, they provide you with access to a corporate new travel agents that assists your employees in making acceptable business travel plans in compliance with company policies.
All business agencies are responsible for the following tasks:
- Make plans for staff travel.
- Make a detailed schedule.
- Help with rebooking’s, cancellations, and so forth. Offer corporate discounts.
- Help with papers and currency exchange
Important Factors to Consider When It Comes to Choosing the Best Corporate Travel Agency
When selecting a corporate travel agency, whether you are dissatisfied with your current agency or wanting to employ one for the first time, there are a few crucial considerations to consider.
However, before searching for a business travel provider, consider your company’s demands.
- Why use a business travel agency when you can do it yourself?
- Which services do you want the organization to provide?
- Do you need the aid of a dedicated corporate travel agency for all of your travel management processes?
- Do you want to cut your business travel costs?
- Do you want to change how workers plan their travel?
- Do you need valuable information on travel and costs?
If you know what you intended to accomplish by working with a corporate travel agency, it would be easy to analyze and pick the finest one.
In order to give your workers with a seamless travel experience and your administration with financial management, your corporate travel agency must combine human service and technology.
Some significant factors to consider while choosing a business travel firm are as follows:
- Personalized client service
Your employees may encounter a variety of crises while travelling for business. For example, if they are travelling overseas, they may need to know the quickest route to work or the finest public transit choice. In these instances, they need on-demand, tailored assistance.
As a consequence, you should consider if the travel agency offers 24/7/365 assistance, which is critical when your employees travel for business, especially overseas.
They should be accessible through a number of channels, including chat and phone calls, and in a variety of languages, especially during times of crisis.
You should also ensure that they provide you with access to a professional corporate travel agent who is knowledgeable with your company’s requirements and can provide your employees the best alternatives in the case of trip cancellations or re-bookings.
They should be able to reply to queries concerning the trip quickly and accurately. You may browse online customer reviews to discover more about their customer service or reviews on their corporate website.
- Simple Booking Procedure
Travel companies regularly utilize email and phone conversations to communicate with employees and make bookings for trips.
Modern employees, on the other hand, do not want to spend time making repeated phone calls or email exchanges. As a result, both travel managers and workers should be able to log in and make business travel plans individually.
The travel agency should also designate a corporate travel agent to manage all booking-related interactions.
Furthermore, rather than having travel managers send emails to the corporate travel agency Bookwithme, the corporate travel agent should operate as a single point of contact and help them find answers to all of their questions.
During the process, the technology should also allow for group discussion. Employee cancellations and rebooking’s should be straightforward for travel managers.
- Cutting-Edge Technology for Visitors and Administrators
Integrated travel and expense management solutions are commonly lacking in corporate travel companies.
Furthermore, in the lack of integrated T&E software, employee safety and policy compliance suffer.
Make sure the firm you choose has a strong technological foundation that will allow you to get entire data insight into your business travel expenditures, achieve close to 100% policy compliance with built-in policy features, and meet the requirements of your duty of care plan.
Check the agency’s travel and expense software for cutting-edge features such as a virtual travel counsellor.
A virtual travel consultant may help you identify possible cost-saving strategies inside your company’s travel and expenditure process and provide actual advice for putting these realizations into action. Using such insights, you can immediately eliminate policy violations and save a lot of money on trips.
Determine if they have a mobile app with an easy-to-use user interface that can be used to deliver frequent travel warnings and notifications as well as make travel bookings while on the move.
- A large selection of hotels and flights
The corporate travel companies may work with a select number of providers that do not offer low-cost flights and lodging. This is undoubtedly an important consideration when selecting a business travel provider.
Due to a lack of a big hotel and flight inventory, you may be limited to a few potentially pricey alternatives, increasing the expense of your vacation.
As a result, you should choose a business travel company that acquires its travel inventory from a GDS (GDS) (GDS). A GDS will be able to gather and organize travel information from numerous sources in order to create a complete travel inventory.
A big inventory would include various kinds of transportation such as cars, trains, and aircraft, as well as various types of housing such as hotels and studio apartments. By doing so, you may improve your cost savings.